Shipping Policy
Information regarding order processing, dispatch and delivery times.
Order Processing
We aim to process and dispatch all orders as quickly as possible.
- Express Processing: Typically processed within 1–2 working days.
- Standard Processing: Typically processed within 3–4 working days.
Processing times may vary during busy periods, public holidays or where additional order verification is required.
Dispatch & Delivery
Once your order has been processed and dispatched, delivery times will depend on the shipping service selected and courier performance.
Tracking information will be provided where applicable once your order has been dispatched.
Delivery Delays
While we always aim to dispatch and deliver orders promptly, delays can occasionally occur due to factors outside our control.
These may include:
- Courier delays
- Severe weather conditions
- Public holidays
- High seasonal demand
- Operational disruptions beyond our reasonable control
Alpha Peptides cannot guarantee delivery dates.
Incorrect Delivery Information
Please ensure all shipping information is accurate when placing your order.
Alpha Peptides cannot be held responsible for delays or non-delivery resulting from incorrect information provided during checkout.
Lost or Missing Orders
If you believe your order has been lost in transit, please contact us as soon as possible.
Where necessary, we may initiate a courier investigation before considering a replacement or refund.
Need Assistance?
If you have any questions regarding an existing order or delivery, please contact our team.
info@alpha-peptides.co.uk
Questions About Delivery?
Our team is always happy to assist with shipping enquiries, tracking requests and order updates.