Privacy Policy
PRIVACY POLICY
Effective Date: 2 June 2026
Alpha Peptides (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.alpha-peptides.co.uk, place an order or contact us.
1. Who We Are
Alpha Peptides
Website: www.alpha-peptides.co.uk
Email: info@alpha-peptides.co.uk
We supply research products strictly for laboratory and scientific research purposes.
2. Information We Collect
Information You Provide
When placing an order or contacting us, we may collect:
• Name
• Billing address
• Delivery address
• Email address
• Telephone number
• Order information
Payment Information
Alpha Peptides uses secure Open Banking technology as its preferred payment method.
We do not store banking credentials, security codes or sensitive banking information.
Payments are authorised directly through regulated third-party payment providers and your financial institution.
Information Collected Automatically
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on our website
• Referral information
• Cookie and analytics data
3. How We Use Your Information
We use personal information to:
• Process and fulfil orders
• Provide customer support
• Respond to enquiries
• Improve website performance and user experience
• Detect fraud and unauthorised activity
• Comply with legal, regulatory and accounting obligations
• Send marketing communications where consent has been provided
4. Lawful Basis For Processing
Under UK GDPR, we process personal data using one or more of the following lawful bases:
• Contract – to fulfil orders and provide services
• Legal Obligation – to comply with applicable laws and regulations
• Legitimate Interests – to operate, improve and protect our business
• Consent – where you have specifically opted in to receive marketing communications
5. Marketing Communications
If you choose to subscribe to marketing communications, we may send updates relating to:
• Products
• Promotions
• Website updates
• Educational content
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
6. Sharing Your Information
We may share personal data with trusted third-party service providers, including:
• Payment providers
• Open Banking providers
• Courier and delivery services
• Website hosting providers
• Analytics and security services
All third parties are required to process personal data securely and in accordance with applicable data protection laws.
We do not sell personal information to third parties.
7. Data Retention
We retain personal information only for as long as necessary to:
• Fulfil the purposes described in this policy
• Comply with legal, tax and accounting obligations
• Resolve disputes and enforce our agreements
When information is no longer required, it will be securely deleted or anonymised.
8. Data Security
We take appropriate technical and organisational measures to protect personal data against:
• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
No online system can be guaranteed to be completely secure; however, we continuously work to protect the information entrusted to us.
9. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of personal data where legally permitted
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
To exercise your rights, please contact:
info@alpha-peptides.co.uk
10. Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance user experience.
You can manage cookie preferences through your browser settings.
11. Third-Party Websites
Our website may contain links to third-party websites.
Alpha Peptides is not responsible for the privacy practices, policies or content of external websites.
12. International Transfers
Where personal data is transferred outside the United Kingdom, we take appropriate measures to ensure that data remains protected in accordance with UK GDPR requirements.
13. Changes To This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with an updated effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or the way we process personal data, please contact:
Email: info@alpha-peptides.co.uk
Alpha Peptides
Research products supplied strictly for laboratory and scientific research purposes only.