FAQ
Frequently Asked Questions
If you can’t find the answer you’re looking for, please contact us at info@alpha-peptides.co.uk and we’ll be happy to help.
What are peptides?
Peptides are short chains of amino acids that occur naturally throughout biological systems. In scientific research, peptides are studied for their role in cellular communication, signalling pathways and various biological processes.
Researchers continue to investigate a wide range of peptides, including compounds such as GHK-Cu, MOTS-C, BPC-157 and others, to better understand their biological properties and mechanisms.
What does “Research Use Only” mean?
Products labelled “Research Use Only” (RUO) are supplied strictly for laboratory and scientific research purposes.
They are not approved medicines and are not intended for human consumption, veterinary use, diagnosis, treatment or disease prevention.
For more information, please see our article:
Research Use Only: What Does It Actually Mean?
Are your products legal to purchase?
Yes.
All products sold by Alpha Peptides are supplied for legitimate laboratory and scientific research purposes in accordance with applicable UK regulations.
Customers are responsible for ensuring products are used in compliance with all applicable laws and regulations.
Can you provide dosage advice?
No.
As all products supplied by Alpha Peptides are intended strictly for laboratory research purposes, we cannot provide:
- Dosage advice
- Administration guidance
- Protocol recommendations
- Medical advice
- Treatment recommendations
For more information, please see:
Why We Can’t Provide Dosage Advice
Can you recommend a peptide for my research?
We are happy to answer questions relating to product specifications, availability and general product information.
However, we cannot recommend specific products for particular uses, outcomes, protocols or applications.
Why are some products no longer available?
From time to time, product availability may change due to regulatory developments, supplier availability or internal product reviews.
We continually review our product catalogue to ensure compliance with applicable requirements and maintain high standards across our range.
Do you stock Tirzepatide, Retatrutide, Semaglutide or Cagrilintide?
These compounds are not currently available through Alpha Peptides.
Our product range is reviewed regularly in line with regulatory requirements and business considerations.
How should research peptides be stored?
For optimal stability:
- Store lyophilised peptides refrigerated between 2–8°C.
- For extended storage, freezing at -20°C or below may be appropriate.
- Avoid excessive heat and direct sunlight.
- Protect products from moisture.
- Minimise repeated temperature fluctuations where possible.
Always follow any product-specific storage information provided.
What is peptide reconstitution?
Reconstitution refers to the process of preparing a lyophilised (freeze-dried) peptide using an appropriate sterile diluent in a laboratory setting.
For more information, please see:
Understanding Peptide Reconstitution: A Beginner’s Guide
What is bacteriostatic water?
Bacteriostatic water is a sterile diluent commonly used in laboratory environments. It contains a small amount of benzyl alcohol which helps inhibit bacterial growth after opening.
For more information, please see:
Bacteriostatic Water Explained
Do your products come with Certificates of Analysis (CoA)?
Where available, product listings include purity information and supporting documentation.
Certificates of Analysis may be available upon request for selected products.
How quickly do you dispatch orders?
We aim to dispatch orders as quickly as possible from our UK operation.
Dispatch times may vary depending on stock availability, weekends, public holidays and courier schedules.
Do you ship throughout the UK?
Yes.
We ship throughout the United Kingdom using trusted delivery partners.
Shipping options and delivery costs are displayed during checkout.
How can I track my order?
Tracking information will be provided once your order has been dispatched.
If you have not received tracking information, please contact our support team.
What payment methods do you accept?
Alpha Peptides uses secure Open Banking payments.
Open Banking allows payments to be made directly from your bank account without entering card details online.
For more information, please see:
Why We Use Open Banking
Is Open Banking safe?
Yes.
Open Banking is regulated in the UK and uses bank-level security standards.
Payments are authorised directly through your own banking application or online banking platform.
No card details are stored or shared.
Why does Alpha Peptides use Open Banking?
Because we genuinely believe it is one of the simplest and most secure ways to make payments online.
Open Banking allows secure direct bank-to-bank payments while reducing many of the issues commonly associated with traditional card processing.
For more information, please see:
Why We Use Open Banking
How can I contact Alpha Peptides?
Email: info@alpha-peptides.co.uk
Our team is always happy to assist with product information, order enquiries, shipping questions and general support.
Alpha Peptides
High-quality research products supplied strictly for laboratory research purposes only.