Good questions
Clear answers

Peptides are short chains of amino acids. Our product information and Research Library introduce the compounds in our catalogue and the research topics associated with them.

Our research products are supplied for laboratory and scientific research. They are not intended for human or veterinary use, diagnosis, treatment or disease prevention.

No. We cannot provide dosage advice, administration guidance, protocol recommendations, medical advice or treatment recommendations.

We can help with product specifications, availability, documentation and orders.

Our support covers listed specifications, available documentation and orders. We cannot recommend treatments, administration protocols or products for a particular outcome.

Customers are responsible for checking the laws, regulations and institutional requirements that apply to their purchase, possession and use of a product.

Availability can change following supplier changes, quality reviews, regulatory developments or decisions about our catalogue. Check the current product listing or contact our team about a specific item.

These compounds are not currently available through Alpha Peptides®.

Storage requirements vary by compound and format. Follow the product-specific information on the label, product page and supporting documentation, together with your laboratory’s established procedures.

If information is missing or unclear, contact us with the product name and batch reference.

Reconstitution means preparing a dried product using an appropriate diluent. Follow the product information and your laboratory’s procedures. We do not provide administration or dosage guidance.

Bacteriostatic water contains a preservative intended to inhibit bacterial growth. Review the specific product’s composition and intended use before selecting a laboratory diluent.

Documentation is available for selected products and batches. Availability varies; a product association does not mean a report covers every current batch or format.

Check the compound name, strength or specification, sample or batch reference, test date, laboratory, methods and reported results. Confirm that the document relates to the sample you are researching.

Yes. Sample references, testing dates and results can differ. Review the report for the relevant batch where available.

Email us with the product name, strength, batch reference if available, and your order number. We can check what documentation is available.

We aim to prepare and dispatch orders promptly from our UK operation. Stock availability, weekends, public holidays and carrier schedules can affect timing.

Standard tracked UK delivery is £4.99, with free standard tracked delivery on eligible orders of £100 or more after discounts. Express Shipping is £10.45 where available. We normally dispatch within 1–2 working days; standard transit is usually 1–3 working days after dispatch. Check the final services and charges for your address at checkout.

Check your dispatch email for tracking information, including your junk or spam folder. For help, contact us with your order number.

Check your tracking link. If the expected delivery period has passed, contact us with your order number so we can look into it.

Use Fena Pay by Bank at checkout, or request a card payment link from our team by email. Card payments are arranged through a separate secure link. Apple Pay, Google Pay and Klarna are not currently available at checkout. Read our payment guide.